Shipping and handling (USA)
Free shipping by UPS Ground, excluding PO Boxes, APO/FPO and/or
Alaska/Hawaii.
- UPS Next Day Air Saver available, for an extra cost.
- In-stock orders usually ship within 1-3 business days
- UPS Ground (delivery within 1 to 5 business days)
- UPS 3 Days Select (delivery within 3 business days)
Shipping and handling (International)
Shipping by USPS Priority Mail Express International ONLY.
- IMPORTANT – The actual cost of the items will be declared as the
value of the item on the customs declaration form. Customer’s will be
responsible for any import tax at the time of delivery (we are unable to
know what the cost will be at the time of shipping) - In-stock orders usually ship within 1-3 business days
- USPS Priority Mail Express International (delivery varies with country).
Returns (USA)
You may return any items within 14 days after delivery for a full refund for any
reason. The item must be in the same condition as received.
- We will provide you with a pre-paid UPS shipping label at no cost to
you. The item must be shipped within 3 business days after the shipping
label has been e-mailed to you. Once the 3 days period has expired we
will no longer honor the return. - Damaged items can only be returned for a full refund, no replacement will
be provided.
Returns (International)
No returns are accepted. Damaged items during transit will have to file a claim
with your local Post Office. We will assist you as much as possible in filing the
claim with the Post Office.
Customer Service
Privacy & Security
Your privacy is important to us. To better protect your privacy we provide thisnotice explaining our online information practices and the choices you can make
about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally
identifiable information may be requested. We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. None of your Payment information is kept in our servers, all payments are processed at PayPal’s secure servers.
We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information
with outside parties except to the extent necessary to complete that order. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
You can register with our website if you would like to receive our catalog as well as updates on our new products and services. Information you submit on our
website will not be used for this purpose unless you fill out the registration form.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.